Top Chatbot Development Company
We build intelligent chatbots and voice bots with the support of Artificial Intelligence (AI) and Natural Language Processing (NLP)
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    Top Chatbot Development Company
    Chatbot-development-Services

    Chatbot

     

    The experienced team of Maxcore technology creates Ai chatbots for your business. These Virtual assistants accelerate your overall user experience and convert the users into customers, which leads to more revenue and growth for your business.

    Why are chatbots essential?

     

    Chatbots are becoming popular in the tech industry. The popularity of chatbots is due to their extensive use in all sectors. Chatbots are virtual assistants that help in many ways. According to a research report, the response rate in businesses increases up to 80% using chatbots.

    Moreover, chatbot saves 30% of customer support service costs. More than 40% of customers don’t care who is answering a chatbot or a human. Customers want the SOLUTION to their problem and ANSWER to their question. That’s it.

    Therefore, Chatbots not only saves your money but also converts the audience into customers with a quick human-like response.

    How does chatbot work for customer services and customer experience?

     

    Chatbots work 24/7 without a break. Thus, address your customer’s queries immediately. It leads to happy customers, a high visitors-to-customer conversion rate, and more happy customers. It also makes your brand trustworthy. Because your clients know they have your back, anytime!

    The Ai chatbots are helping businesses to grow massively. There are bundles of advantages of using Ai chatbots. A few of them are listed below:

    • Happy customers

    The Ai-powered Chatbots offer 24/7 services. Therefore,  it is most likely to convert the visitor into a  customer!

    Who doesn’t like 24/7 customer service support? Everyone wants personalized answers and quick solutions to their problems.

    The services of chatbots convert your existing customers into happy customers by winning their hearts!

    • Personalized replies

    The beauty of Chatbots is the personalized responses it gives to every customer. This gives your customer VIP feelings and a sense of relief that you are just one message away from them. 

    • Guidance and tips

    The chatbots give customized replies, and 100% satisfy your customers by solving their problems. Chatbots also guide them and give them tips to avoid problems in the future!

    • Matchless accuracy

    The chatbot provides 100% accuracy. It focuses on customer better experience.

    • Proactiveness

    The chatbots engage the audience in a friendly conversation and proactively solve all customers’ problems. It results in a 5-star rating of your application or website with 100% satisfied and happy customers.

    • Friendly layout

    Chatbots automate the conversations in simple, reliable, and secure forms with quick, personalized responses.

    • Chatbots are economical

    As you are not hiring the staff for customer care services. You can save the salary, bonuses, residence expenses, etc. All you need to pay is for the Ai-supported chatbot service. It saves your money and increases your response rate to clients up to 80%.

    • Chatbots Saves Time

    Chatbots answers quickly. It saves not only your time but also your customer’s time.

    How will chatbot help your business?

     

    • Easy integration

    Integrating Ai chatbots into your existing channels like SMS, Facebook, Whatsapp, Skype, Instagram, etc., is easy. You can serve your customers on their favorite platform. There is no need to change your channel for using the Ai chatbot.

    • Communication

    Chatbots can be used for internal enterprise communication too. Yes, you can use chatbots to communicate with suppliers, vendors, and your employees.

    • 24/7 customer support

    Chatbot offers round-the-clock service. It quickly replies to every message it receives.

    • Quick responses

    Personalized responses backed by quick responses.

    • Data-driven decisions

    The personalized responses are possible due to the profound insights of chatbots in customers’ data.

    • Personalized experience

    The quick, personalized, and accurate replies increase the user’s experience. It promotes your brand as an authority.

    • Monetize your social platforms

    Chatbots help to monetize your social platforms.

    • Saves money and time

    It saves your time and money and plays a role in the progress and growth of your brand.

    • Potential clients

    The excellent performance of chatbots converts your visitors into potential clients.

    What max core technology offers you?

     

    Maxcore technology is the best Chatbot development company. It offers different chatbots for your business platforms like Facebook, Skype, Whatsapp, Messenger, Gmails, websites, other applications, etc.

    The chatbots can be used in almost all sectors, including e-commerce, customer services, health care, education, media and entertainment, banking, finance, fintech, retail, travel and hospitality, and the list goes on.

    Our professional Ai chatbot developers observe the way the brands communicate with their clients and gives automated response and exceptional experiences through this chatbot platform.

    Whether you are looking for any of the listed below bot, we offer excellent chatbot services to your website and fulfill all the requirements and needs of your business.

    Chatbots we offer

     

    • Super Bots

    Super Bots are processed by natural language and machine learning. These Bots can be deployed. The best part of the super bot is it can interact with other chatbots in the ecosystem including third-party bots.

    • Concierge Bot

    Your customers can communicate with the concierge Bot By text or voice message requests. Our bots process according to the request and offers a solution to their problems.

    • Social media Bot development

    Maxcore technology has expert chatbot developers that are well-versed in programming social media bots. The bots can be seamlessly integrated into your social media handle and communicate on calls and chats just like you.

    • Marketplace chatbot integration

    Maxcore technology offers marketplace chatbots for Amazon, eBay, Etsy, Jet, etc. These chatbots automatically answer the queries. Chatbots in these platforms lead to more potential clients and customers for your business.

    • Machine learning Based Chatbots

    We develop machine learning-based chatbots with the help of Ai. You can use these chatbots for answering queries on your website or application.

    • Conversational chatbots

    Maxcore technology offers conversational chatbots for your business that interact with your customers in their natural native language.

    Our services

     

    Multilanguage development

    Maxcore technology enables bots to communicate in different languages by translation feature. Our chatbots’ framework is well-structured and designed for conversational intent and doss context-based translations.

    This increases the user’s satisfaction percentage. Your brand rises as an authority. It helps the user to trust you and your services. Moreover, it engages the users in their native language to reach potential clients.

    Business process automation

    The chatbots we offer can easily integrate with Amazon, Microsoft, Oracle, SAP, ServiceNow, and many more. The chatbots Improve operational efficiency. Maxcore technology offers self-documenting workflows, audit trails, and intelligent revision tracking capabilities.

    Natural language understanding

    Maxcore technology develops chatbots that have natural language understanding. They communicate with your customers like humans.

    For this purpose, we utilize computational linguistics to help systems learn, understand, and analyze the natural human language.

    Conditional response programming

    For addressing simple customer queries, we design the conditional chatbot responses for questions like If, this, then, that (IFTTT).

    Conversation UI Design

    We dig into the crucial aspects of UI creation the outline the critical elements of conversational UI aspects

    Integration with Existing System

    We will help you unlock the chatbot potential by integrating with enterprise software that can pull data and more.

    Bot Architecture Design

    Our business architects will help you choose a mix of predefined library model and machine learning model architect.

    Deployment & UAT

    Our team of experts will ensure user acceptance testing and deployment that fosters machine learning

    NLP Engine Integration

    Our expert NLP integration allows the chatbot to understand and extract meaningful information for a custom user experience.

    Feature & Growth Consulting

    Chatbot integration is driven by consulting for growth and machine learning application for driving customer user experience.
    We Develop Chatbot for Every Industry

    A chatbot can have an advantage for any service or product industry including Customer Support, eCommerce, Virtual Assistant, Sales, etc.
    A few prominent industry use cases of chatbots are as below :

    Your digital assistant takes care of your customers:
    • Bots master context and content across conversations, so the customer feels, is heard, and understood. Your customers can always get assistance when and where they need it.
    • They are multilingual and proactive. Hence, reduce customer frustrations and increase brand loyalty.
    • With this intelligent virtual customer support, you can offer personalized self-service to customers.
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    Keep your focus on business dynamics and let our Bot take care of the rest :
    • Give your visitors a personalized experience instead of a repeat welcome.
    • Bots can answer all the pre-purchase queries like price, shipment, product description, and more.
    • They can even be programmed to assist the users during re-visits and cart clearance.
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    Let the bots take care of the reporting while your team works on the value addition:
    • Chatbots can handle supply chain queries with a custom experience.
    • It notifies the shipment movement alerts and keeps real-time inventory.
    • Chatbots can assist in most of the tasks like generating order queues, purchase orders, and analytic reports.
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    Customer delight with 24x7 assistance with Chatbots:
    • The bots offer 24×7 real-time interactions irrespective of the location and time zone of the client.
    • They can handle queries from multiple candidates simultaneously ensuring zero wait time for candidates.
    • They help in keeping the candidates engaged throughout the recruitment process.
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    Bot for handling admin queries:
    • Bots can execute all rule-based, frequently occurring structured tasks. Search enabled bots can even help your team solve search queries from the database supporting GRC.
    • Can deliver assistance in training and maintaining the workflow instructions with permission requests and approval-based execution.
    • Bots can set schedules, remind and maintain the minutes of meetings.
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    Artificial Intelligence(AI) Bots & Natural Language Processing

    The human mind is unique and it guides the way we process information and ask questions. As amazing as this fact is it becomes a challenge for Artificial Intelligence to give the customer a customized experience. As there are over dozens of ways in which we can ask the same question. In fact, there are infinite ways in which a user can produce a statement to express an emotion. Even if we limit our work to business queries, there are still hundreds of ways queries can be generated.

    This is where the role of machine learning consulting for Natural Language Processing (NLP) comes to play. NLP assists in making a connection between the incoming queries from a human being and generating a system-generated response. The response can vary from a simple answer to an action-based execution or suggestive action options.

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    The role of NLP tool can be defined in 3 simple steps:

    • It converts the human query to the system-required input language.
    • It defines the major highlighters or context of the query that meets the answering parameters database.
    • At last, it matches the highlighters from the query with the database and calls the API`s for suggestive action.
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    Below is the list of NLP engines/tools that we can integrate for Chatbot development

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