The experienced team of MaxCore Technologies creates Ai chatbots for your business. These Virtual assistants accelerate your overall user experience and convert the users into customers, which leads to more revenue and growth for your business.
Why are chatbots essential?
Chatbots are becoming popular in the tech industry. The popularity of chatbots is due to their extensive use in all sectors. Chatbots are virtual assistants that help in many ways. According to a research report, the response rate in businesses increases by up to 80% using chatbots.
Moreover, chatbot saves 30% of customer support service costs. More than 40% of customers don’t care who is answering a chatbot or a human. Customers want the SOLUTION to their problem and ANSWER to their questions. That’s it.
Therefore, Chatbots not only save your money but also convert the audience into customers with a quick human-like response.
How does a chatbot work for customer services and customer experience?
Chatbots work 24/7 without a break. Thus, address your customer’s queries immediately. It leads to happy customers, a high visitor-to-customer conversion rate, and more happy customers. It also makes your brand trustworthy. Because your clients know they have your back, anytime!
Ai chatbots are helping businesses to grow massively. There are bundles of advantages to using Ai chatbots. A few of them are listed below:
- Happy customers
The Ai-powered Chatbots offer 24/7 services. Therefore, it is most likely to convert the visitor into a customer!
Who doesn’t like 24/7 customer service support? Everyone wants personalized answers and quick solutions to their problems.
The services of chatbots convert your existing customers into happy customers by winning their hearts!
- Personalized replies
The beauty of Chatbots is the personalized responses it gives to every customer. This gives your customer VIP feelings and a sense of relief that you are just one message away from them.
- Guidance and tips
The chatbots give customized replies, and 100% satisfy your customers by solving their problems. Chatbots also guide them and give them tips to avoid problems in the future!
- Matchless accuracy
The chatbot provides 100% accuracy. It focuses on a customer better experience.
The chatbots engage the audience in a friendly conversation and proactively solve all customers’ problems. It results in a 5-star rating of your application or website with 100% satisfied and happy customers.
- Friendly layout
Chatbots automate conversations in simple, reliable, and secure forms with quick, personalized responses.
- Chatbots are economical
As you are not hiring the staff for customer care services. You can save the salary, bonuses, residence expenses, etc. All you need to pay is for the Ai-supported chatbot service. It saves your money and increases your response rate to clients by up to 80%.
- Chatbots Saves Time
Chatbots answer quickly. It saves not only your time but also your customer’s time.
How will chatbot help your business?
- Easy integration
Integrating Ai chatbots into your existing channels like SMS, Facebook, Whatsapp, Skype, Instagram, etc., is easy. You can serve your customers on their favorite platforms. There is no need to change your channel for using the Ai chatbot.
Chatbots can be used for internal enterprise communication too. Yes, you can use chatbots to communicate with suppliers, vendors, and your employees.
- 24/7 customer support
Chatbot offers round-the-clock service. It quickly replies to every message it receives.
- Quick responses
Personalized responses backed by quick responses.
- Data-driven decisions
Personalized responses are possible due to the profound insights of chatbots into customers’ data.
- Personalized experience
The quick, personalized, and accurate replies increase the user’s experience. It promotes your brand as an authority.
- Monetize your social platforms
Chatbots help to monetize your social platforms.
- Saves money and time
It saves your time and money and plays a role in the progress and growth of your brand.
- Potential clients
The excellent performance of chatbots converts your visitors into potential clients.
What does MaxCore Technologies offer you?
Maxcore Technology is the best Chatbot development company. It offers different chatbots for your business platforms like Facebook, Skype, Whatsapp, Messenger, Gmail, websites, other applications, etc.
The Chatbots can be used in almost all sectors, including e-commerce, customer services, health care, education, media and entertainment, banking, finance, fintech, retail, travel and hospitality, and the list goes on.
Our professional Ai chatbot developers observe the way the brands communicate with their clients and gives the automated response and exceptional experiences through this chatbot platform.
Whether you are looking for any of the listed below bots, we offer excellent chatbot services to your website and fulfill all the requirements and needs of your business.
Chatbots we offer
- Super Bots
Super Bots are processed by natural language and machine learning. These Bots can be deployed. The best part of the super bot is it can interact with other chatbots in the ecosystem including third-party bots.
- Concierge Bot
Your customers can communicate with the concierge Bot By text or voice message requests. Our bots process according to the request and offers a solution to their problems.
- Social media Bot development
Maxcore Technology has expert chatbot developers that are well-versed in programming social media bots. The bots can be seamlessly integrated into your social media handle and communicate on calls and chats just like you.
- Marketplace chatbot integration
Maxcore technology offers marketplace chatbots for Amazon, eBay, Etsy, Jet, etc. These chatbots automatically answer queries. Chatbots in these platforms lead to more potential clients and customers for your business.
- Machine learning Based Chatbots
We develop machine learning-based chatbots with the help of Ai. You can use these chatbots for answering queries on your website or application.
- Conversational chatbots
Maxcore technology offers conversational chatbots for your business that interact with your customers in their natural native language.
Maxcore technology enables bots to communicate in different languages by translation feature. Our chatbot framework is well-structured and designed for conversational intent and does context-based translations.
This increases the user’s satisfaction percentage. Your brand rises as an authority. It helps the user to trust you and your services. Moreover, it engages the users in their native language to reach potential clients.
Business process automation
The chatbots we offer can easily integrate with Amazon, Microsoft, Oracle, SAP, ServiceNow, and many more. The chatbots Improve operational efficiency. Maxcore technology offers self-documenting workflows, audit trails, and intelligent revision tracking capabilities.
Natural language understanding
Maxcore technology develops chatbots that have natural language understanding. They communicate with your customers like humans.
For this purpose, we utilize computational linguistics to help systems learn, understand, and analyze the natural human language.
Conditional response programming
For addressing simple customer queries, we design conditional chatbot responses for questions like If, this, then, that (IFTTT).
Conversation UI Design
Integration with Existing System
Bot Architecture Design
Deployment & UAT
NLP Engine Integration
Feature & Growth Consulting
The human mind is unique and it guides the way we process information and ask questions. As amazing as this fact is it becomes a challenge for Artificial Intelligence to give the customer a customized experience. As there are over dozens of ways in which we can ask the same question. In fact, there are infinite ways in which a user can produce a statement to express an emotion. Even if we limit our work to business queries, there are still hundreds of ways queries can be generated.
This is where the role of machine learning consulting for Natural Language Processing (NLP) comes to play. NLP assists in making a connection between the incoming queries from a human being and generating a system-generated response. The response can vary from a simple answer to an action-based execution or suggestive action options.
- It converts the human query to the system-required input language.
- It defines the major highlighters or context of the query that meets the answering parameters database.
- At last, it matches the highlighters from the query with the database and calls the API`s for suggestive action.
Send us your requirements. We will get back to you with a free quote.